Storm Damage Recovery: Your Complete Guide to Protecting Lubbock Properties

Storm Damage Recovery: A Property Manager’s Guide to Lubbock Storms

How to Handle Repairs, Insurance Claims, and Resident Communication After Severe Weather Hits

When Lubbock storms strike, the aftermath can be overwhelming—downed trees, shattered windows, roof leaks, and flooding. For property managers, fast, effective action is the key to protecting both residents and investments. This guide walks you through storm recovery essentials: from emergency repairs to long-term restoration, insurance documentation, and resident communication.

⏱️ First 24–48 Hours: Immediate Storm Response

✅ Safety & Damage Assessment Protocol

Before entering any damaged area:

• Take photos and videos before moving anything

• Watch for electrical hazards, especially near water

• Secure unsafe areas to limit liability

• Make a damage inventory for your insurance provider

🛠️ Emergency Temporary Repairs

Glass and Window Damage:
Secure broken windows immediately. Glass Doctor offers commercial emergency glass replacement. Home Depot can supply quick boarding materials.

Water Intrusion:
Time is critical. Carpet Tech handles emergency water extraction and mold prevention within hours.

Roof Damage:
For immediate tarping and assessment, turn to Quick Roofing or West Texas Commercial Roofing.

📝 Filing Insurance Claims in Lubbock

Key Steps to Document Damage

1. Photograph each damaged area from several angles

2. Write descriptions for all major damage

3. Keep samples of damaged materials

4. Save receipts from all emergency repairs

Work With an Expert

Jason Grisham State Farm knows multifamily property insurance and can help you avoid costly delays.

Policy & Timeline Tips

• File claims within 48 hours when possible

• Request fast-tracked claims for unlivable units

• Keep a communication log with adjusters

• Know what’s covered: loss of rent, business interruption, etc.

🧱 Restoration & Repair: Trusted Lubbock Vendors

🔨 Roofing Comes First

• CanTex Roofing & Construction: Roofing, glass, and general construction

• Quick Roofing: Materials and labor, no waiting on suppliers

• Renu, Inc.: Roofing + fire damage + remodel = full recovery team

🌊 Water Damage & Flood Recovery

• Carpet Tech: Water extraction, mold, floor restoration, biohazard

• Diversified Improvement Contractors: Full-service reconstruction and restoration

🌳 Landscape & Tree Cleanup

• All Seasons Property Care: Tree removal, landscaping, cleanup

• SRH Landscapes: Tree care + irrigation repair

• Legacy Services: Storm-tough redesign and recovery

🏠 Interior Repairs & Make-Ready Services

Flooring & Fixtures

• Casey Carpet One and Yates Flooring Center: Flooring replacement, upgrade options

• Hard Tops Refinishing: Affordable restoration for surfaces and fixtures

Painting & Unit Turnaround

• Affirmative Services: Painting, cleaning, and fast make-ready

• Guardian Construction: Interior remodeling and general contracting

🌀 Plan Ahead: Prepare for the Next Lubbock Storm

Resilient Property Upgrades

• Impact-resistant roofing

• Storm-rated windows and doors

• French drains or gutter upgrades

• Backup generators for key systems

Build a Vendor Network

LAA vendor members provide:

• Emergency priority scheduling

• Pre-negotiated pricing

• Storm-specific service contracts

• Proven experience with multifamily units

Tip: Keep your go-to list current in your emergency binder.

Draft Your Storm Response Plan

Include:

1. Emergency contacts + contractor list

2. Toolkits and supplies (tarps, boards, flashlights)

3. Staff communication tree

4. Resident alert procedures

5. Insurance policy copies and claim steps

💵 Managing Costs & Budget Impact

• Get 2–3 bids for large repairs

• Know your policy limits and deductibles

• Ask vendors about payment plans

• Track revenue loss (vacancies, concessions, rent delays)

LAA Member Perk: All listed vendors offer discounts to LAA members. Prioritize them for cost-efficient, storm-smart recovery.

📢 Communicating with Residents

During Repairs

• Share updates regularly via email, text, or portal

• Be upfront about any access limitations

• Offer temporary amenities (mobile laundry, cooling stations)

• Adjust rent for severely impacted units when appropriate

After Restoration

Promote improvements like:

• New roofing

• Energy-efficient windows

• Revived landscaping

Use this as a lease renewal and marketing opportunity!

🏁 Final Thoughts

Storm recovery is about more than cleanup—it’s an opportunity to rebuild better. With a strong plan and trusted LAA vendors, Lubbock property managers can turn setbacks into improvements that enhance property value and resident satisfaction.

Need help now?
Visit the LAA Buyers Guide to connect with vetted service providers ready to support your recovery.