Stop Losing Money on DIY Property Maintenance

Posted By: Jamie Hinojosa Community, Education, Featured Members,

The Real Cost of Doing It All Yourself

Here’s what the DIY approach actually costs Lubbock property owners and managers:

  • Tenant turnover: $1,000–$5,000 per unit
    Every time someone moves out early because “maintenance takes forever.”

  • Emergency repairs: 3–4x more expensive than planned upkeep
    That HVAC filter your team keeps meaning to change? It just cost you a $7,000 compressor.

  • Liability risk: 3,000+ dryer fires per year, $35M in damages
    Most from vents nobody had time to clean.

  • Staff burnout: Your best maintenance tech just quit
    They're tired of being pulled in twelve directions while routine work piles up.


Why Lubbock Properties Face Unique Pressure

Our dust storms clog filters faster than anywhere else in Texas. Summer heat pushes HVAC systems to the edge. Winter freezes sneak in overnight and take down old water heaters.

Your team knows these challenges. They also know they can’t be everywhere at once.


The Local Partnership That Actually Works

LAA member Lori Boyd built HomeSmiles Lubbock around a simple truth:

Your in-house team should focus on repairs and resident service—not routine maintenance.

Here’s how the partnership works:

Your team handles:

  • Emergencies & repairs

  • Tenant work orders

  • Troubleshooting

  • Make-readies

HomeSmiles handles:

  • Filter changes

  • Dryer vent cleaning

  • HVAC coil & system maintenance

  • Water heater service

  • Safety testing

  • Window & pressure washing

It’s not about replacing your staff. It’s about maximizing their time—and preventing problems before they start.


The Numbers Don't Lie

Let’s say you skip the $2,000 annual dryer vent cleaning at your 10-unit property. You saved money, right?

Wrong. One fire = $200,000+ in damages, lost rent, and legal exposure.

Or look at HVAC systems:
Routine cleaning = lower bills and longer lifespan.
No cleaning = system failures in peak July heat, when contractors are booked solid.


What a Smarter System Looks Like

Lori’s team doesn’t just “show up and clean.” They coordinate with your team, your schedule, and your property needs.

✅ Seasonal maintenance that fits your calendar
✅ Predictable pricing
✅ No surprise bills or callbacks
✅ Lubbock-savvy service that understands West Texas weather


Why It Works in Lubbock

This isn’t a national franchise figuring out our dust and heat. HomeSmiles Lubbock is local—owned and operated by LAA member Lori Boyd.

She knows how fast dust clogs a coil. She schedules around windstorms and winter snaps. More importantly, she gets it from your point of view—as a property professional.


Stop Losing Time, Money, and Good People

You can keep stretching your team thin while systems fail and tenants leave.

Or you can try a smarter, local partnership.

Contact Lori Boyd at HomeSmiles Lubbock