Fair Housing for Maintenance

Maintenance professionals are on the front lines of resident interactions, making fair housing knowledge essential. This webinar will cover real-world scenarios, practical do’s and don’ts, and tips for handling everyday situations—like entering homes, responding to service requests, and interacting with residents—in compliance with fair housing laws. Equip your team with the tools they need to stay compliant, reduce liability, and create a welcoming community for all.

Topics will include:

• Best practices for entering apartments and respecting resident privacy

• Do’s and don’ts when responding to service requests

• Communicating with residents in a fair and consistent manner

• Common fair housing pitfalls maintenance professionals should avoid

• Practical tips to support compliance and protect your community

This will be a virtual webinar, co-hosted by LAA and the Bay Area Apartment Association. 

This class qualifies for 1 continuing education credit needed for credential renewals.