Back to Events

CALP - Certified Apartment Leasing Professional

Wednesday, November 5, 2025 at 9:00 AM (CST) to Friday, November 7, 2025 at 4:00 PM (CST)

Zoom - Link will be sent in the confirmation email. In-person - LAA office

Event Details

Join us for the 2025 Certified Apartment Leasing Professional (CALP) Course.

SET YOURSELF APART from other leasing professionals by earning your national designation recognized across the country.

Earning CALP, your first industry credential, signals to an employer your commitment to a career in residential property management.

You'll learn about:

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey

Requirements:

To obtain the CALP credential, candidates must complete the following:

  • Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
  • Successful completion of seven CALP courses
  • Pass the examination within six (6) months of declaring candidacy

The instructor will be Kendra Bork

Date: November 5th, 6th, 7th - Virtual only

Time: 8:30 am to 4:00 pm each day.

Location: LAA Office or Virtual- Zoom

Ticket: $450 per student, includes Ebook.

Payment plans are available. Contact Suzanne at 806.794.2037 or Suzanne@lbkapts.com

For More Information:

Lubbock Apartment Association Logo 4227 85th Street
Lubbock, TX 79423
806.794.2037